Working on something meaningful and impactful in the Health Care sector

• 1st Staff product designer hired to product led growth design and exploration on multiple 0-1 features

• Establish design process with the product/engineering team and refine UX on current product

• Conduct user research, interviews and consolidate feedbacks into design objectives

• Design and develop interactive prototype solution and present to client

• Designed a Chrome Extension plugin that enhance our product experiences

• Design AI feature to improve efficiency and accuracy getting prior authorization responses

• Working with senior leadership team to identify product/business opportunity and come up with OKRs

Co-founder for an agency that design & build multiple solutions for SMBs and government during Covid-19.

UrbanEater: simple online ordering platform build for non-tech savvy SMB owners to launch their online ordering presence in just days to setup and running.

Check-in Robot: offer check-in tracing functions required by government that also handle queueing as well as screening surveys.

Blinki.io: an URL linking and metrics tracking platform for SMB and creator to have a central URL for multiple links as well as generating QR codes

• Staff product designer, first design hire - design company’s flagship AI product and experience

• Conduct user research on a unique business model product with multiple user types

• Build the company’s design system and develop design patterns

• Establish Voice UX patterns and guidelines and AI suggestions interface

• Led the research and design for our portfolio of products including desktop and mobile applications

• B2B2C business model

• Core application users are consumers from major banks

Major Achievements:

• Hired as 1st designer and grew UX team to a team of 5 designers, mentor and led by example

• Introduced and implement Invision to the company, significantly improved clients interaction

• Identified and designed an unify top bar design as cohesive element across core applications

• Design & develop a Design System, successfully improved UX consistency internally and externally

• Forward thinking UX helped led to $34m funding and winning multiple awards including: – Deloitte Fast 500 / Buy Side Technology / Best Sell-Side Mobile Initiative awards